Outsourcing Summit Sep 30 - Oct 3, 2012 - Strategic Insight for Business Technology Leaders

Leveraging Outsourcing to Create Competitive Advantage

In today's marketplace, companies need to make strategic decisions that will put them ahead of competitors. When executed correctly, outsourcing can be leveraged to create competitive advantage and bolster the bottom line. Done incorrectly, outsourcing can create inefficient processes that ultimately slow down business. As an executive, what strategies and best practices can be leveraged to ensure a positive partnership between the outsourcing company and the organization? Other topics to be explored:

Managed Services and Outsourcing in a Challenging Climate
The Risk-Aware American Business Model
Avoiding Supply Disruptions when Outsourcing
Navigating a Sustainable Supply Chain Management
Benefits and Dynamics of Retail IT Outsourcing

The Outsourcing Summit is an opportunity for executives to have in-depth discussions on the outsourcing issues currently affecting their organizations. Bringing together more than 40 executives, the event is an opportunity to exchange ideas, discuss case studies, and explore current trends and pain points. The event includes networking opportunities as well as think tanks, roundtables, and analyst Q&A sessions.

To see the other discussion topics, view the Outsourcing Summit agenda. http://www.outsourcingsummit.us/agenda.php

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The CDM Media team announced today the company's 2012 technology and CIO event schedule.

CDM Media Announces 2012 Technology Event Schedule

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Case Studies

Case Study: Industry Sector, Technology Client, Canon Canon is continually looking at ways to increase its efficiency within all areas of its business. After close evaluation, it felt that improvements could be made within its mailroom, print support and reception/ switchboard services and made the decision to outsource these functions to a specialist partner.

Case Study: XYZ Corporation Outsourcing the management and administration of physical and electronic security systems and programs saved XYZ Corp. 800% in annual recurring costs. This case study studies the factors leading to XYZ's decision to outsource to Aegis' Security Support Center (SSC).

Greenfield Wireless Innovator Outsources Mission-Critical Functions to Amdocs for Rapid Success With Amdocs' help, Mobilicity was providing service in only five months and can activate a customer phone in only five minutes (compared to competitor's 40 minute timeframe). Amdocs provides flexible and fast change and customization on an ongiong basis, and the Amdocs systems have the flexibility to grow with expanding subscriber volume and product diversity.

Whitepapers

Outsourcing firms can no longer afford to simply work harder. They also need to work smarter. BeyondCord, a case-in-point: Improving BPO Performance: Leveraging Technology to provide the edge in BPO Delivery.

Making the Decision to Outsource FML Administration: The Employer�s Guide to First-time Outsourcing Given the complexity of administering FML, employers are turning in large numbers to outside vendors to help manage this type of leave. This white paper looks at factors that MetLife considered when choosing to outsoucre FMLA.

Measuring Return on Outsourcing To help clients contend with ongoing economic uncertainty and boost returns from their IT investments, Cognizant has created a methodology to accurately capture and assess the longterm business value of outsourcing applications development and maintenance.

Beyond Outsourcing: Lessons Learned from the front lines This white paper looks into how the IT services industry has evolved over the past few years, towards the establishment of services models based on delivery advantages derived from labor cost arbitrage in certain geographic locations.

Executive Content

In this report Jeff Rankin, Senior Sales & Marketing Office at US Bank Corporate Payment Systems and Kathy Strasser, EVP Solution Management for WAUSAU Financial Systems examine factors involved in Outsourcing Receivables and Payables.

A Global View of SOA-based Policy Admin Systems The U.S. market is the furthest ahead in deployments of SOA-based policy administration systems, but companies in other parts of the world are starting to catch up - and even leapfrog over traditional approaches. Article by Maria Korolov Trombly, president of Hong Kong based Trombly Ltd.

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