Canon is continually looking at ways to increase its efficiency within all areas of its business. After close evaluation, it felt that improvements could be made within its mailroom, print support and reception/ switchboard services and made the decision to outsource these functions to a specialist partner.
Outsourcing the management and administration of physical and electronic security systems and programs saved XYZ Corp. 800% in annual recurring costs. This case study studies the factors leading to XYZ's decision to outsource to Aegis' Security Support Center (SSC).
With Amdocs' help, Mobilicity was providing service in only five months and can activate a customer phone in only five minutes (compared to competitor's 40 minute timeframe). Amdocs provides flexible and fast change and customization on an ongiong basis, and the Amdocs systems have the flexibility to grow with expanding subscriber volume and product diversity.
Outsourcing firms can no longer afford to simply work harder. They also need to work smarter. BeyondCord, a case-in-point: Improving BPO Performance: Leveraging Technology to provide the edge in BPO Delivery.
Given the complexity of administering FML, employers are turning in large numbers to outside vendors to help manage this type of leave. This white paper looks at factors that MetLife considered when choosing to outsoucre FMLA.
To help clients contend with ongoing economic uncertainty and boost returns from their IT investments, Cognizant has created a methodology to accurately capture and assess the longterm business value of outsourcing applications development and maintenance.
This white paper looks into how the IT services industry has evolved over the past few years, towards the establishment of services models based on delivery advantages derived from labor cost arbitrage in certain geographic locations.
In this report Jeff Rankin, Senior Sales & Marketing Office at US Bank Corporate Payment Systems and Kathy Strasser, EVP Solution Management for WAUSAU Financial Systems examine factors involved in Outsourcing Receivables and Payables.
The U.S. market is the furthest ahead in deployments of SOA-based policy administration systems, but companies in other parts of the world are starting to catch up - and even leapfrog over traditional approaches. Article by Maria Korolov Trombly, president of Hong Kong based Trombly Ltd.